Remote Manager Role Comparison

Home (screen)

View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Add/Edit tabs

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Add/Edit widgets

Yes

Yes

Yes

Yes

Yes

Yes

Yes

New customer (button)

Yes

-

Yes

-

-

Yes

-

Export usage

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Find customer

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Submit feedback

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Switch to long beta mode

Yes

Yes

-

-

-

-

-

Single sign-on to Licensing Management Platform

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Merge accounts

Yes

Yes

Yes

-

-

-

-

ConnectWise improvement for Restful dialog

Yes

Yes

-

Yes

-

-

-

Enable Ransomware protection dialog

Yes

Yes

-

Yes

-

-

-

My Account

View

Yes

Yes

-

-

-

-

-

Notification Center

View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Configure Notifications (button)

Yes

Yes

-

Yes

-

-

-

Dismiss (button)

Yes

Yes

-

Yes

-

-

-

Export All (button)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Event Details

View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Dismiss

Yes

Yes

-

Yes

-

-

-

Antivirus threat unresolved - Download Tool

Yes

Yes

-

Yes

-

-

-

Antivirus - Enable Real-time Scan

Yes

Yes

-

Yes

-

-

-

Outdated agent - Update button

Yes

Yes

-

Yes

-

-

-

Customer List

View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

New Customer (button)

Yes

-

Yes

-

-

Yes

-

Assign Template (button)

Yes

Yes

-

-

-

-

-

Policy Settings (button)

Yes

Yes

-

-

-

-

-

Update Firmware (button)

Yes

Yes

-

-

-

-

-

Renew License (button)

Yes

Yes

Yes

-

-

-

-

Export (button)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Export All (button)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Settings (button)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Products (tab)

View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Add Product

Yes

Yes

Yes

-

-

-

-

Single sign-on to product console

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Cloud App Security: Add user, Delete user, Reset password

Yes

Yes

Yes

Yes

-

-

-

Cloud Edge: Firmware update

Yes

Yes

-

-

-

-

-

Cloud Edge: Register device

Yes

Yes

Yes

-

-

-

-

Worry-Free Business Security: Scan Now, Stop Scan, Domain Settings, Update Managed Server, Update Security Agents

Yes

Yes

-

Yes

-

-

-

Worry-Free Business Security Services: Scan Now, Stop Scan, Update Now, Security Settings

Yes

Yes

-

Yes

-

-

-

Worry-Free Business Security Services: Replicate Settings

Yes

Yes

-

-

-

-

-

Licenses (tab)

View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Renew License

Yes

Yes

Yes

-

-

-

-

Modify Seat Allocation

Yes

Yes

Yes

-

-

-

-

Notification (tab)

View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Modify Settings

Yes

Yes

-

Yes

-

-

-

Email template: View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Email template: Edit

Yes

Yes

-

Yes

-

-

-

ConnectWise Manage (tab)

View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Modify Settings

Yes

Yes

-

Yes

-

-

-

Reports

View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

New Report (button)

Yes

Yes

Yes

Yes

-

-

-

Delete (button)

Yes

Yes

Yes

Yes

-

-

-

Enable (button)

Yes

Yes

Yes

Yes

-

-

-

Disable (button)

Yes

Yes

Yes

Yes

-

-

-

Administration

View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Configure notifications

View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Edit settings

Yes

Yes

-

Yes

-

-

-

Email template: View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Email template: Edit

Yes

Yes

-

Yes

-

-

-

Console settings

View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Edit settings

Yes

Yes

-

Yes

-

-

-

Configure third-party integration

View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Edit settings

Yes

Yes

-

Yes

-

-

-

Generate API key

View

Yes

Yes

-

-

-

-

-

Generate/Revoke key

Yes

Yes

-

-

-

-

-

Configure default settings templates

View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Edit settings

Yes

Yes

-

-

-

-

-

Administration logs

View

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Export

Yes

Yes

Yes

Yes

Yes

Yes

Yes