December 9, 2024—You can now use Case Management to synchronize Cyber Risk Exposure
Management case information into ServiceNow. When creating a ticket profile for the
TrendAI Vision One™ for ServiceNow Ticketing System, select "Cyber Risk Exposure Management case" from the Case type list. Then, when users open a case in Threat and Exposure Management, they can select
the ticket profile to synchronize the case with ServiceNow.
For more information, see Configure ServiceNow ITSM to enable TrendAI Vision One™ for ServiceNow ticketing system.
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NoteTo use this feature, you must install or upgrade to TrendAI Vision One™ Connector 2.2 or later in ServiceNow.
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